Cognitive Search and User Intent

What’s in-between your users and a great experience is a search box. – Michael Cizmar Cognitive Search – The Forrester Wave update Last week, Forrester released “The Forrester Wave™: Cognitive Search, Q2 2019.”  Released initially in 2017; this report validates …

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What Next? From Search to an Insight Engine

Insight Engines are emergent leading you to the next best action. Moving on from Enterprise Search to Insight Engines Enterprise search is a term used to describe a mature technology sector that focuses on indexing content from many business knowledge …

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Insight Engines provide clarity

CMS Search is not an Insight Engine

Taxonomies are great, but your users do not want to browse. A core feature of any digital experience is “search.” Users find the specific content they are looking for quickly. Elevating search to an insight engine yield significant benefits and …

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