Attivio Migration: Time is ticking to consider and execute your strategy

Michael Cizmar

Michael Cizmar

President and Managing Director @ MC+A

Time is approaching for the end of life for Attivio. Attivio was a leading Insight Engine as rated by Gartner; but, since its acquisition three years ago, advancements have reduced many of its advantages. Also, Attivio was known for handling the more difficult use cases very well. Given that and a potential service disruption, customers need to have already begun to migrate off the technology stack. There is still time left to migrate, but the process needs to get started quickly.

What to consider starting an Attivio Migration

When migrating away from an Attivio Active Insight Engine (AIE) implementation, there are many considerations to keep front of mind. Here is a non-encompassing list:

Get an understanding on the Data Migration efforts

A Lucene or other search index is not designed or intended to be a system of record.  Because of this, the first step in your migration planning is to make sure that all source systems for your use case are still available.  If they are, you will need to remap the data flow to the replacement search system. If they are not, that is the topic of another article. After confirming the data sources, you need to get a general size of all the repositories in storage and documents. Knowing these two data points helps properly sizing any potential replacements.

Perform a Map/Gap Feature Mapping

Attivio’s AIE was a feature rich platform. Unfortunately, in our experience, most customers did not utilize all the features. Review the requirements for the original use case. Are they still relevant (pun intended)? Review your analytics. How are users querying the platform? Understanding this will help you understand what features are vital and what can be prioritized for later enhancement (looking at you NLP). With the set of must-have features, you can begin to align around a replacement technology.  There are several great technologies out there and depending on your use case, it is just a matter of finding the right fit or features and value. If you need help with making this evaluation, Contact us for a free 1-hour assessment.

AIE allowed for significant customizations.  We thought of it at the time as the search engine for Search Engineers.  It was readily extensible, which most Search Engineers would, in our experience, take advantage of.  Because of this extensibility, evaluate the level of customization done for your AIE.  These customizations, in most cases, do not need to be migrated.  Today, search systems are effectively just an end point.  As such, you only need to maintain the feature and not the workflow.  Completing this exercise will help you build out requirements for a “like for like or better” or lift and shift migration.

Review User Interfaces & Integrations

Search is a user experience driven technology.  As such, review all the integration points that consume and expose the index to users.  Identify these systems, applications, and workflows, and plan for how to integrate the new system seamlessly with them.  Reviewing interfaces and interactions is also a great time to review any Audit or compliance requirements.

Performance and Scalability

As part of your replatforming project, make sure to review your use case’s nonfunctional requirements.  How much data are you consuming?  How much data is in the index?  What is the rate of data updates? What are your historical average queries per second (QPS) your implementation handled?  Are your business needs the same?

Security and Compliance

Search technologies in many use cases, and those of AIE, are like databases.  Review your security and compliance requirements, such as data encryption, access controls, auditing, and regulatory compliance. Ensure that the new system provides the necessary security measures and compliance standards required by your organization.

Current Operating Capabilities

Search at its core is a complex technology stack. Evaluate staff and determine how capable they are and if their workload allows them to participate in a migration. The learning curve to new technology and particularly the latest Artificial Intelligence integrated within Insight Engines will require adjustments to your support team.  Will you need outside assistance?  Vendor Professional Services are limited, and open-source technologies do not have the same direct support that commercial solutions do.

Cost and Licensing

What can your current budget support?  Is it CapEx or OpEx?  Vendors are typically going to a subscription model, either with you self-hosting or them providing a sort of cloud / managed environment.  Understanding your budget lets you begin to look at the tactical approach to replacing the technology.

Vendor / Software Evaluation

We’ve given our opinions on Search RFPs. In general, most Magic Quadrant technologies can handle the use case.  Some are better than others; but, in the end, what does one connector missing mean for a 5+ year relationship?  As a reseller of several of these technologies, we can provide the most accurate sizing and best license and technology for your use case.  Contact us if you would like some assistance.

When to get started with your Attivio Migration?

Immediately. As the saying goes in Monopoly “Do not pass go. Do not collect $200.” The more runway you give your migration means a low risk migration project.

Surely, we can delay our Attivio Migration?

No. You really can’t. But in the case of extreme circumstances, MC+A has an Attivio bridge solution and has development experience with the original SearchUI and SUIT. Our experience with the technologies and our Bridge solution can limit the initial refactoring. We strongly recommend you attempt a full migration as we still have customers using our “GSA Bridge” after more than 4 years.

Recent Insights

Experience Intelligence – Investigation

Speakers Description In this webinar we discuss MC+A’s new solution and approach for Intelligence Experiences for investigation use cases using LLM technology and machine learning. We demo how the solutions can act as a catalyst in expediting investigative processes. LLM technology assist with investigation due to its ability to understand, interpret, and analyze vast swathes of data, thereby aiding in

Read More »

E-commerce Relevancy Improving B2B with Vectors

Join our panelists for a webinar where they discuss approaches for improving relevance for e-commerce search. They will cover ELAND and ELSER, promising to reshape the relevance landscape with vector-based search. Don’t miss out on an interesting discussion that could change your approach to e-commerce search relevancy.

Read More »
Trusted Advisor

Go Further with Expert Consulting

Launch your technology project with confidence. Our experts allow you to focus on your project’s business value by accelerating the technical implementation with a best practice approach. We provide the expert guidance needed to enhance your users’ search experience, push past technology roadblocks, and leverage the full business potential of search technology.

Scroll to Top