Content Analytics with Watson Explorer

IBM Watson Explorer is a cognitive platform providing you unparalleled search and analytics insights from all your critical data. This platform will help you uncover trends and patterns to improve critical decision-making as well as customer service and engagement.

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IBM Watson Explorer sample screen

Watson Explorer Features

Improve Customer Engagement

Increase customer interaction and self service by placing intelligent search where users are in real time.

Reduce Support Times

Support more user inquires with fewer support staff.  Increase customer satisfaction while reducing average call handling times (AHT).

Achieve better ROI

Analyze information to reveal insights from unstructured data and reveal hidden insights and patterns for better decision-making.
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