Interview: Reflecting on 10 years of MC+A

Interview: Reflecting on 10 years of MC+A

Michael Cizmar (@michaelcizmar) started MC+A ten years ago -- before Big Data was used in daily conversation, and  before knowledge management became part of the business lexicon.  We sat down with him to reflect on the past 10 years.

Study:  Google Search Appliance provides customers productivity improvements.

Study: Google Search Appliance provides customers productivity improvements.

The study, “Why Search Matters: Quantifying the Business Value of Google Search Appliance Solutions,” reviewed some of the typical use cases, including Customer Service; Research Portal (Intranet) and Customer facing web sites (e commerce) and was conducted by International Data Corporation (IDC).

Confluence Search Doesn’t Have to Suck.

Confluence Search Doesn’t Have to Suck.

Confluence’s online editing, extensive add-ons marketplace, and ease of use has made it an ideal platform to write documentation and collaborate. With its deep integration with other Atlassian products like JIRA, it has become the defacto publishing platform for software developers. Confluence is great, but no one buys it for its search capabilities.

2013 Google Search Appliance Survey

MC+A is conducting an online survey to see how customers with Google Search Appliances are utilizing the technology along with some general implementation question.

Google Apps Integration for Google Search Appliance 7.0

Google Apps Integration for the Google Search Appliance is becoming a feature more often requested by our customers as they put more content into Google Apps.  A feature (Cloud Connect) brought integration onto the Google Search Appliance several years ago is being discussed and used more frequently.

Move for the Kids 5K - Moving on Up For Sophia Walk/Run

On May 19, 2013 MC+A and our friends will run/walk 3.1 miles at "Move for the Kids" to support for the patients and families at Ann & Robert H. Lurie Children’s Hospital of Chicago (view the course map). Join us as we celebrate all of our exciting advancements helping us to deliver on the promise of Lurie Children’s. After the race, enjoy complimentary food, beverages, live music and entertainment for the whole family!

Enhanced Autocomplete for Enterprise Search

More and more you can go to a search box on a website and see enhanced autocomplete technology in action. Websites are using it to help users find what they are looking for quickly. See the image below for a view of one implementation, Linkedin.com, of enhanced autocomplete technology for the search box.

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Improving Enterprise Search Experience (5 Paths)

Search is almost a universal experience on the web. Every day consumer search engines are used to navigate, investigate and complete transactions.  The activity has become its own verb. These daily interactions establish user behavior patterns setting expectations, criteria for success and expectations of how search should work. 

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