Comments on: Google Search Appliance (GSA) Software Release 6.2.0.G36 http://www.mcplusa.com/blog/2010/02/gsa-software-release-6-2-0-g36/ Connecting Business Intellingence Mon, 01 Mar 2010 16:35:13 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: michaelcizmar http://www.mcplusa.com/blog/2010/02/gsa-software-release-6-2-0-g36/comment-page-1/#comment-26 michaelcizmar Mon, 01 Mar 2010 16:35:13 +0000 http://www.mcplusa.com/blog/2010/02/gsa-software-release-6-2-0-g36/#comment-26 The Google support site has been updated to say that you'll need a patch after you update your box. The Google support site has been updated to say that you'll need a patch after you update your box.

]]> By: michaelcizmar http://www.mcplusa.com/blog/2010/02/gsa-software-release-6-2-0-g36/comment-page-1/#comment-24 michaelcizmar Sat, 20 Feb 2010 17:52:40 +0000 http://www.mcplusa.com/blog/2010/02/gsa-software-release-6-2-0-g36/#comment-24 Another issue that' we've experienced is to have the serving cease. It's occured twice. The first time Google reported the following issue:____2422739 [REGRESSION] In some cases in 6.2 Frontend will not start if alerts are enabled____In which they turned off alerts, performed a patch and reenabled them.____The second occurance of serving failing occured on one of our dev boxes and we have not fixed yet. Another issue that' we've experienced is to have the serving cease. It's occured twice. The first time Google reported the following issue:____2422739 [REGRESSION] In some cases in 6.2 Frontend will not start if alerts are enabled____In which they turned off alerts, performed a patch and reenabled them.____The second occurance of serving failing occured on one of our dev boxes and we have not fixed yet.

]]> By: michaelcizmar http://www.mcplusa.com/blog/2010/02/gsa-software-release-6-2-0-g36/comment-page-1/#comment-17 michaelcizmar Wed, 10 Feb 2010 19:48:29 +0000 http://www.mcplusa.com/blog/2010/02/gsa-software-release-6-2-0-g36/#comment-17 So after a half dozen upgrades in the past couple of days here is an update: 1) A new error message has been added that is not documented. Basically the appliance performs a network test every 30 minutes based on the crawl urls. Even if you have stopped the crawler this test is still performed. However, you'll now get an error message: "Crawl has stopped because network connectivity test of Start URLs failed. Refer to the documentation for more details". this documentation is: <a href="http://code.google.com/apis/searchappliance/documentation/62/admin_crawl/Introduction.html#nettesthd" target="_blank">http://code.google.com/apis/searchappliance/docum...</a> 2) The serving has stopped in several cases. This was resolved by simply rebooting the appliance. Take care if you are attempting a reboot in a case which you do not have phsyical access to the appliance. We would recommend contacting Google support to investigate the root cause. So after a half dozen upgrades in the past couple of days here is an update:
1) A new error message has been added that is not documented. Basically the appliance performs a network test every 30 minutes based on the crawl urls. Even if you have stopped the crawler this test is still performed. However, you'll now get an error message: "Crawl has stopped because network connectivity test of Start URLs failed. Refer to the documentation for more details". this documentation is: http://code.google.com/apis/searchappliance/docum...
2) The serving has stopped in several cases. This was resolved by simply rebooting the appliance. Take care if you are attempting a reboot in a case which you do not have phsyical access to the appliance. We would recommend contacting Google support to investigate the root cause.

]]> By: mcplusa http://www.mcplusa.com/blog/2010/02/gsa-software-release-6-2-0-g36/comment-page-1/#comment-16 mcplusa Tue, 09 Feb 2010 16:40:28 +0000 http://www.mcplusa.com/blog/2010/02/gsa-software-release-6-2-0-g36/#comment-16 Google Enterprise Support Announced it this morning. Check it out at: <a href="" target="_blank"><a href="http://groups.google.com/group/Google-Search-Appliance-Help/browse_thread/thread/2a10a483fe1c020b</a>" target="_blank"><a href="http://groups.google.com/group/Google-Search-Appl...</a></a>" target="_blank">http://groups.google.com/group/Google-Search-Appl...</a></a></a> I also recommend, if you haven't already, signing up to the Enterprise Support Google Group. If you have any specific questions please feel free to contact <a href="" target="_blank">support@mcplusa.com</a> Google Enterprise Support Announced it this morning. Check it out at:
” target=”_blank”>http://groups.google.com/group/Google-Search-Appl...

I also recommend, if you haven't already, signing up to the Enterprise Support Google Group. If you have any specific questions please feel free to contact support@mcplusa.com

]]> By: John http://www.mcplusa.com/blog/2010/02/gsa-software-release-6-2-0-g36/comment-page-1/#comment-15 John Tue, 09 Feb 2010 15:59:20 +0000 http://www.mcplusa.com/blog/2010/02/gsa-software-release-6-2-0-g36/#comment-15 Hi, Where have you found this info, I can't see any update to the Google Enterprise Support bulletins? Hi,

Where have you found this info, I can't see any update to the Google Enterprise Support bulletins?

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