MC+A

Legal Services of Northern California, has recently published their 18 month.  Their project included initiatives other than simply installing a GSA.  Some of the concluded outcomes were:

• Between the initial phases of the project and its completion the overall success rate of users in locating the information they were looking for improved from 73% to 90%
• The project integrated: Google Docs, Google Analytics, Microsoft SharePoint

The Report can be found here:

http://www.findabilityproject.org/